Help Center

Answers to common questions about running your practice on Theraflow.

Getting started

Set up your practice and find your way around.

Your free trial, plans & subscription

How the trial, pricing, and your own subscription work.

Clients & records

Adding, organizing, and managing your clients.

Scheduling & calendar

Booking, rescheduling, and viewing your week.

Appointment reminders

Automatic email reminders to reduce no-shows.

Telehealth (video sessions)

Running secure video appointments.

Notes & charting

Documenting your sessions.

Client payments & payouts

Getting paid by your clients through Stripe.

Client portal

The self-serve page your clients can access.

Security, privacy & HIPAA

How your data and your clients’ data are protected.

Account & settings

Configuring your practice and account.

Troubleshooting

Quick fixes for common hiccups.

Still need help?

Can’t find your answer? Email us and a real person will get back to you. Please don’t include any client/patient details in your message.

support@theraflow.llc